ShahbajOnline Travel and Tour Business – Frequently Asked Questions (FAQs)
- What services does ShahbajOnline Travel and Tour offer? We offer comprehensive travel packages, including flight bookings, hotel accommodations, guided tours, and transportation services.
- How can I book a tour with ShahbajOnline? You can book through our website, mobile app, or by contacting our customer service team.
- What destinations do you cover? We offer tours to popular local and international destinations.
- Are there customized travel packages available? Yes, we offer personalized itineraries to meet your preferences and budget.
- Do you provide visa assistance? Yes, we assist with visa applications and documentation.
- What payment methods do you accept? We accept credit/debit cards, bank transfers, and digital wallets.
- Is travel insurance included in the package? Travel insurance is optional but can be added to your package.
- Can I cancel or reschedule my booking? Yes, cancellation and rescheduling policies vary by package. Please check the terms and conditions.
- Are there discounts for group bookings? Yes, we offer special discounts for group bookings.
- Do you offer guided tours? Yes, we provide professional tour guides for various destinations.
- How do I get my travel itinerary? Your itinerary will be sent to your registered email after booking confirmation.
- What is your refund policy? Refund policies vary by package. Please refer to our terms and conditions.
- Do you provide airport transfers? Yes, airport pickup and drop-off services are available.
- Can I book accommodations only? Yes, we offer hotel booking services separately.
- Do you cater to corporate travel needs? Yes, we provide corporate travel solutions and event management.
- How can I reach customer support? You can contact us via phone, email, or live chat on our website.
- Are your tour guides multilingual? Yes, we have guides who speak multiple languages.
- Do you offer adventure and leisure packages? Yes, we offer adventure tours, leisure trips, and cultural experiences.
- Is there a loyalty program for frequent travelers? Yes, we have a rewards program for our loyal customers.
- What safety measures do you follow? We follow strict safety protocols and partner with reliable service providers to ensure your safety.