Effective Date: 01 Jan 2023

  1. Electronic Delivery:
    Our primary delivery method is electronic. Once your booking and payment are confirmed, your travel tickets and documents are sent instantly to your registered email address. You can also access these documents through your account on our website.
  2. Physical Delivery:
    For services that require physical delivery (such as printed tickets or travel guides), we will ship the items using a trusted courier service to the shipping address provided during booking. Orders are processed within 1-2 business days, and physical items are typically delivered within 3-7 business days, subject to courier schedules.
  3. Address Accuracy:
    Please ensure that the shipping address provided is accurate and complete. Shahbaj Online is not liable for delays or issues arising from incorrect or incomplete address details.
  4. Contact Information:
    If you have any questions or concerns about our shipping and delivery process, please contact us at support@shahbajonline.com or call +91 84589 82252.

By using our services, you agree to the terms outlined in this Shipping and Delivery Policy.