Effective Date: 01 Jan 2023
- Cancellation Requests:
- All cancellation requests must be submitted in writing via email at support@shahbajonline.com or by calling +91 84589 82252.
- Requests should be made as early as possible to maximize refund eligibility.
- Refund Eligibility:
- Refunds are granted for cancellations made within the specified time frame as detailed in your booking confirmation.
- Certain fees (such as service charges, taxes, or non-refundable promotional discounts) may be deducted as stated at the time of booking.
- Processing Refunds:
- Once approved, refunds will be processed to the original payment method within 14 business days.
- In cases where service providers (airlines, hotels, etc.) initiate cancellations, Shahbaj Online will assist in expediting your refund.
- Non-Refundable Bookings:
- Some services or special promotional offers may be non-refundable. These terms will be clearly communicated during the booking process.
For any questions or further assistance regarding cancellations and refunds, please contact us at support@shahbajonline.com or call +91 84589 82252.